The Challenge
In response to evolving workforce demands, a leading South African bank partnered with Resourgenix to modernise its talent acquisition process. Our Direct Sourcing solution enhanced internal mobility, built sustainable talent pipelines, and delivered significant cost savings.
Key challenges identified:
- Creation of a Talent Pool that was always readily available: Establishing a readily accessible pool of skilled resources.
- Optimisation of Direct Sourcing Strategy: Enhancing efficiency and value in sourcing strategies.
- Visibility and Skill Mapping: Understanding and using existing contingent workforce skills to identify what skills were available and what were the shortcomings.
- Talent Pipeline Development: Building a scalable talent pipeline aligned with strategic goals that was curated by a team of specialist talent acquisition professionals.
- User-Friendly Platform: Designing an intuitive platform for hiring managers to source skills quickly and aligned to their screening requirements.
- Real-Time Market Insight: Gaining visibility into current market skills availability.
- Recruitment Campaigns: Attracting specialised talent and enhancing brand attractiveness.
- Internal Workforce Mobility: Promoting transferable skills within the contingent workforce.
The Solution
Implemented in 2020, Resourgenix’s Direct Sourcing solution revolutionised the client’s approach to talent management. By deploying a bespoke hiring and search platform, the solution achieved:
- Cost Efficiency: Increased direct placements reducing contracting fees significantly.
- Tailored Talent Sourcing: Customized to current and future skill demands, and ongoing campaigns to increase the skills base.
- Comprehensive Talent Management: Integrated view of internal and external talent pools.
- Enhanced Candidate Selection: Machine learning-driven algorithms for optimal candidate matches.
- Market Insights: Accurate resource cost assessments and skill availability forecasts.
- Candidate Engagement: Personalized communication and job matching for enhanced candidate experience.
- Continuous Improvement: Regular skill gap analysis and pool maintenance for ongoing alignment.
Creating and Maintaining a Curated Talent Pool
Through strategic recruitment campaigns and data-driven insights the following key deliverables was achieved:
- Focus shifted from CV-driven experience to skills-first evaluation, improving diversity and objectivity in hiring.
- Scalability: Rapidly expanded skill availability through targeted campaigns.
- Efficiency: Reduced time-to-fill to less than 15 days per role.
- Engagement: Ongoing candidate communication and skill enhancement support assisted in keeping the talent pools engaged and available.
- Financial Impact: Over 700 successful placements resulting in over R1 million per month in savings.
Conclusion
By leveraging advanced technology and proactive talent management strategies, the Banking Client not only optimised cost efficiencies but also strengthened its position as an employer of choice. The Direct Sourcing solution not only met immediate workforce needs but also positioned the client strategically for future growth and adaptation to market dynamics.
This case study underscores the transformative power of tailored, technology-driven solutions in modern workforce management, paving the way for sustained organisational success and innovation in talent acquisition strategies.
Client Reference
The platform has revolutionised our ability to scout for relevant talent through our personalised contractor platform. The ability for this network of past and potential candidates to constantly update their profiles and our ability to rate past candidates provides us with a more accurate selection process. We have seen a significant reduction in cost, increased supplier performance and a faster onboarding experience.
The user experience and intuitiveness of the platform are excellent. The speed of implementation, even during first wave of the Covid crisis, and the attention to detail from our local MSP partner Resourgenix was incredible.”
Head: Contractor Operations
Author: Anne Rutledge (Executive Director-Talent Solutions)
